CTS
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Activity overview
Latest activity by CTS-
CTS created an article,
Document Library
The HR Case Tracker Document Library holds templates, letters, forms, and workflows from Croner that are applicable to many of your organisation's most important HR activities. The Document Library...
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CTS created an article,
Reports
Croner provides a series of regular reports on the HR Case Tracking service and its usage. These reports cover call times, system usage, region and location summaries, new issues, closed issues, an...
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CTS created an article,
Issue Tracker
The Issue Tracker is the primary issue reporting, reviewing, and updating tool in HR Case Tracker. Issue tracking is available in two locations within the product: as a panel on the Main Dashboard,...
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CTS created an article,
About Users, Roles, and Issues
Issue management with HR Case Tracker involves a number of key concepts that are essential to fully understanding the creation, review, updating, and closing of Issues. Only a few users, those with...
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CTS created an article,
Introduction
HR Case Tracker is an online employment relations case management tool, tailored to your company's needs and integrated with our telephone employment advisory service, issue tracking, reporting, ac...
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CTS created an article,
The Main Dashboard
The Main Dashboard is your primary starting point in Croner Professional. It displays all of the features included in this powerful product, from Issue Tracking to Reports and the Library of docume...
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CTS created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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CTS created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more